guitars-n-gear.co.uk (the "Site") is owned and operated by GUITARS UK.
Mr K.Shenton. is the data controller and can be contacted at:

guitars4uk@gmail.com
07958 640900
Unit 2, Cranberry Drive, Newcastle-Under-Lyme, Staffordshire ST5 7TQ. UK

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the
following:

1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users;
5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European
Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data
Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of
controllers and processors required to appoint a Data Protection Officer under Article 37 of the
GDPR.

Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy

When the legal basis for us processing your personal data is that you have provided your consent to
that processing, you may withdraw your consent at any time. If you withdraw your consent, it will
not make processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by: Opting out at any time.
Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for
doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

1. Users have provided their consent to the processing of their data for one or more specific
purposes;
2. Processing of user personal data is necessary for us or a third party to pursue a legitimate
interest. Our legitimate interest is not superceded by the interests or fundamental rights and
freedoms of users. Our legitimate interest(s) are: To collate delivery information and product
guarantee information; and
3. Processing of user personal data is necessary for us to comply with a legal obligation. If a
user does not provide the the personal data necessary for us to perform a legal obligation the
consequences are as follows: Their product guarantee may be void.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not
collect any additional data beyond the data listed below without notifying you first.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:
1. First and last name;
2. Email address;
3. Phone number; and
4. Address.

This data may be collected using the following methods:

1. Either captured during check out or if the customer creates an account.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or
indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in
this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following
purposes:

1. For guarantees and communication.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user
data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for
and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. Normally no
longer than 5 years.
You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

We keep this information for tracking orders and collating returns or complaints also where the
customer does not opt out we send information about product launches, new stock items,
promotions and sales. We also create data in order to help us understand our customers habits and
sales performance KIPs

While we take all reasonable precautions to ensure that user data is secure and that users are
protected, there always remains the risk of harm. The Internet as a whole can be insecure at times
and therefore we are unable to guarantee the security of user data beyond what is reasonably
practical.

Your Rights as a User

Under the GDPR, you have the following rights:
1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability;
7. Right to object.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn
that we have collected personal data from a child under 16 years of age, the personal data will be
deleted as soon as possible. If a child under 16 years of age has provided us with personal data their
parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal
data, if we have disclosed your personal data and to who we disclosed your personal data, if you
would like your data to be deleted or modified in any way, or if you would like to exercise any of
your other rights under the GDPR, please contact our privacy officer here:

Kevin Shenton
kevin.shenton@guitars-n-gear.co.uk
07958 640900
2, Cranberry Drive, Newcastle-Under-Lyme, Staffordshire, ST5 7TQ UK

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data
Collected section, we provide the following specific opt-out methods for the forms of collection,
use, or disclosure of your personal data specified below:

1. You can choose to opt out at any time. You can opt-out by by clicking; Opt-Out if you do not
wish for your information to be retained by us.

Please note that this may affect certain processes of your purchase such as any guarantees
given for longer than 12 months from date of purchase

Cookie Policy

A cookie is a small file, stored on a users hard drive by a website. Its purpose is to collect data
relating to the users browsing habits. You can choose to be notified each time a cookie is
transmitted. You can also choose to disable cookies entirely in your internet browser, but this may
decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your
selections are saved for your next visits;
2. Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting
data on how you access our Site, for example data on the content you access, how long you
stay on our Site, etc;
3. Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us
to personalise the information you see on our Site for you; and
4. Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies
to achieve the following purposes:
a. Monitor user preferences to tailor advertisements around their interests.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the
law and to reflect any changes to our data collection process. When we amend this Privacy Policy
we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users
periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary,
we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we process your personal data, please contact us through the
contact methods listed in the Contact Information section so that we can, where possible, resolve
the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact
a supervisory authority. You also have the right to directly make a complaint to a supervisory
authority. You can lodge a complaint with a supervisory authority by contacting the Information
Commissioners Office in the UK, Data Protection Commission in Ireland.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer, Kevin
Shenton, at:
kevin.shenton@guitars-n-gear.co.uk
07958 640900
2, Cranberry Drive, Newcastle-Under-Lyme, Staffordshire, ST5 7TQ UK